Here you find common questions regarding your downloaded games and the created statistics.
What is the queue?
The number of games is different from Chess.com/Lichess. Why?
The World Map is empty for my profile. All countries are listed as "Unknown".
What happens when I press "Update"?
Is there a way to see how long I have to wait? / How long does it take until my games start appearing?
Why do the values (game count, win rate) in the Explorer differ from what's shown on the home page?
My games are being downloaded, but the pages show different numbers of games. Why?
How do I find or create profiles of other chess players?