Paddle.com is our payment provider. That means they also create the invoices and handle all payment related issues. For that reason you receive an invoice from Paddle.com and your credit card (or PayPal) statement will show Paddle on the receipt.

Your credit card (or PayPal) statement should show:

PADDLE.NET* CHESSMONIT

It only shows CHESSMONIT (instead of CHESSMONITOR) as most banks and statement only allow a relatively short notice.

If you have any question related to your invoice or payments, feel free to reach out to us.