ChessMonitor Knowledge Base

How can I manage or cancel my subscription?

You can manage your subscription at any time in your account subscription settings.

You have the options to:

  • Change: This will allow you to switch to another plan, allowing you to upgrade or downgrade. You can also switch your payment cycle (like monthly to yearly).
  • Cancel: When you cancel your plan, you will remain your status until the end of the billing cycle.
  • Update payment information: Here you can change your credit card or your payment method.

The page will also show you when the next payment will be processed and show all your past invoices at the bottom of the page.

To cancel your subscription click on Cancel right below your current payment information. Afterwards you will be asked again to confirm your decision. Pressing “Yes, cancel my subscription” will confirm your decision and stop future payments. You can cancel at any time without notice up until 24 hours before the payment is due as in this time frame the payment will be collected.

If you don’t like ChessMonitor, we are very sorry. We are continually working to improve the product for you. If you have any technical problems or questions, please contact us.